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I have written every day for the past 17 years. If you like to read, I've got your back - and I promise to challenge your thinking.

I trust you…

Testimonials are written or video endorsements of the impact of your coaching. They are a wonderful way to demonstrate social proof because their endorsement says, “I trust you…” and that you can deliver. 

If you want great testimonials, it’s very simple. You need to ask for them. And there are 4 questions that will draw out the answers that your future clients really need to hear. 

Referrals are a direct recommendation of your services. It’s a powerful referral when someone looks a friend in the eyes or calls them to say, “If you want coaching you have to speak to Rich…” A referral happens the moment someone tells another person that they trust you. It makes a real impact. 

If you want great referrals, it’s very simple. You need to ask for them. And there is a system that will create excellent referrals from your clients. 

Here’s the thing: referrals are the platinum standard of business. They have at least 10 times the power of testimonials. 

People will sometimes write a nice testimonial to be kind, or because they feel awkward to say no. No one will ever give a great referral for a service that felt even slightly under par. You’d never refer a crappy plumber. Imagine telling your friend or your boss to sign up for coaching with a coach you found to be underwhelming in their impact…

If you want people to trust you when they look you up online—and it’s the very first thing they’ll do after they meet you, or hear about you—make sure your website and your LinkedIn profile have awesome testimonials.  

If you want to build a word-of-mouth business—make sure you ask for referrals from your very best clients. The moment I began asking members of 4PC for referrals to other extraordinary coaches who are making a big difference, the caliber of applications went up ten-fold. 

On a scale of 1-10, how good are you at asking for testimonials? On a scale of 1-10, how great are the testimonials on your website or LinkedIn?

On a scale of 1-10, how good are you at asking for referrals? On a scale of 1-10, how many of your referrals turn into extraordinary clients?

Love. Rich 

 

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What I’m actually thinking, written for coaches with elite clients – or those on their way. Always provocative. 16,000+ readers. For 17 years.

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